Delays In Unemployment Payments Explained

The CNMI Department of Labor (DOL) continues to work with the US Department of Labor in launching the Pandemic Unemployment Assistance (PUA) program and the Federal Pandemic Unemployment Compensation (FPUC) program.

“The CNMI’s PUA Implementation Plan is in review by the U.S. Department of Labor Employment and Training Administration. This week, CNMI DOL is in training sessions for Phase One of the Plan, which is the Initial Claims process. Another training session this week is for the Adjudication and Determinations. At the same time, DOL staff continue to ensure that the services are provided to the public, as much as possible,” said Secretary of Labor Vicky Benavente.

If you have general questions regarding the PUA and FPUC programs, you may call any of the phone numbers listed below between the hours of 8:00 a.m. to 12:00 p.m., Monday to Friday:

Dedicated Phone Numbers for PUA/FPUC Information


If CNMI DOL is unable to answer your questions at the time of your call, you will receive a callback. If you cannot get through the line, please try again or email us at

For the latest contact information and guidance, please visit the website at

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